We Create Amazing
Experiences
We are Hornblower Group, a global leader in world-class experiences and transportation. There are two divisions that make up Hornblower Group – American Queen™ Steamboat Company and City Experiences™. Learn More City Experiences Niagara
Falls
Niagara Falls, Canada
The brand heritage of our organization dates back nearly 100 years, with the establishment of Boston Harbor Cruises in Massachusetts in 1926; on the west coast of the United States, Hornblower Group began in 1980. Across our growing portfolio, we have a long-standing history of expertise and innovation and have continually redefined the marine hospitality industry. Today, our footprint spans 111 countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services.
City Experiences
Our portfolio of water and land-based experiences including sub-brand City Cruises which offers dining, private events, and sightseeing.
Overnight Cruise
The American Queen™ Steamboat Company operates the overnight cruise division of Hornblower Group.
Ferry & Transportation
Offers specialized knowledge and expertise required to transport passengers, vehicles and other cargo safely across inland and coastal waterways. Operate NYC Ferry and multiple the municipal ferry services.
Seaward Services
Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels, is also a subsidiary of Hornblower Group, operating and maintaining U.S. Navy Ranges and port facilities, including local oil spill response.
Consulting & Services
Hornblower has a strategic advantage in providing maritime consulting backed by direct operational experience to drive efficiencies by providing turnkey solutions in coordinating consulting, planning, design/build and operations. Our consulting division works to assist municipalities and third parties in determining service feasibility, expansion and success through defining variables that underpin operational decisions and costs for our clients.
Anchor Ticketing
The robust operating system we created to power all our attractions is available for usage based on a per ticket fee structure.

Company Overview

  • Our footprint spans 111 countries and territories, and 125 U.S. cities
  • We designed and built the first hybrid ferry in the United States which reduces fuel consumption by 75%; it is part of Alcatraz City Cruises
  • City Ferry operates the first zero-emission, all-electric passenger/vehicle ferry in the U.S.
09.09.21
City Experiences Announces VIP Key Master Tour, Offered Exclusively By
Join The Vatican’s Key Master On An Ultimate VIP Tour
As The First To Step Inside The Renowned Museum Before It Opens To The Public, And Even Help Turn On The Lights!
09.01.21
Hornblower Introduces “Sea Change” The First Zero-Emissions Commercial Ferry Powered 100% By Hydrogen Fuel Cells
The global leader in experiences and transportation will offer the vessel for hire/charter in partnership with SWITCH Maritime to deliver an enhanced passenger experience with technological advancements in maritime decarbonization
08.27.21
Alcatraz City Cruises Announces Restart Of Alcatraz Island Night Tour Programs
Beginning September 9, Alcatraz City Cruises will offer after-hours visits of the famed San Francisco landmark for the first time in more than a year.
08.19.21
View the Spectacular Reimagined Air & Water Show While Enjoying an Afternoon Lunch Cruise on Lake Michigan
Set sail with City Cruises Chicago to dine and watch the incredible U.S. Navy Blue Angels fly with the best seats in the city – the water!
08.12.21
American Queen Steamboat Company Welcomes First Revenue Guests in 18 Months
American Queen Steamboat Company®,part of the Hornblower® Group, announced that the American Queen® welcomes her first revenue guests in 18 months today.
08.03.21
Three Renowned San Diego Institutions Come Together to Launch the Official San Diego Adventure Experience Combination Ticket Package
This Exclusive Ticket Package, Powered by Anchor™, Allows Discounted Access to Three Popular Attractions: City Cruises San Diego, San Diego Zoo and Old Town Trolley Tour.
07.27.21
City Cruises Chicago Hosts July 27th Job Fair Offering Free Cruise Vouchers for Applicants.
Come aboard the signature Odyssey vessel and learn more about unique employment opportunities ranging from food and beverage service to marine operations and get a free cruise for two with your interview!
07.27.21
Victory Cruise Lines Reveals Expedition Highlights for Ocean Victory Inaugural 2022 Season
Created for intimate access, the vessel sails 12& 13-day journeys through the less-traveled regions of the Inside Passage.
07.06.21
Victory Cruise Lines® Announces Savings on 2022 Explorations of Mexico and the Yucatán Peninsula
Save up to $2,000 Per Stateroom if Booking by August 31, 2021.
06.30.21
Statue City Cruises Welcomes French Statue of Liberty Replica to Ellis Island
Extended Operating Hours Begin as Pedestal of Statue of Liberty Reopens July 1st.
06.25.21
City Cruises in Canada to Hit the Water July 1
Cruise attractions in Niagara Falls, Toronto and Gananoque to set sail under new banner.
06.01.21
Official Chicago Waterfront Experience' Launches
Three Celebrated Chicago Institutions Come Together for the First Time to Create the Official Chicago Waterfront Experience Combination Ticket Package.
05.25.21
Statue City Cruises Announces Additional Service and Reopening of Liberty State Park on Memorial Day Weekend
Visitors can enjoy increased capacity on board vessels, iconic museums, spectacular views and more this summer.
05.03.21
The ‘American Queen Steamboat Company™ Announces June 14 Start for Almost Sold-out Pacific Northwest Season
The American Empress™, cruising the Columbia and Snake rivers, will resume operations beginning June 14, 2021.
04.27.21
The ‘Official San Diego Waterfront Experience’ Ticket Package Now Available
This Exclusive Ticket Package, Powered by Anchor™,Allows Discounted Access to Three Waterfront Attractions:City Cruises in San Diego, USS Midway Museum and Old Town Trolley Tours.
04.26.21
Celebrate Mother's Day on the water with a premier brunch cruise aboard City Cruises
Book an unforgettable experience atop a City Cruises vessel this year, featuring signature cocktails, specialty food offerings, and spectacular city views.
04.08.21
City Experiences Acquires Walks
City Experiences announced today it has closed on the acquisition of leading global tours and experiences provider, Walks.
04.06.21
Hornblower Group Announces Rebranded Portfolio of Offerings to 'City Experiences'
Hornblower Group, a global leader in world-class experiences and transportation, announced today the launch of City Experiences
03.26.21
April Film Selections Announced for San Diego Floating Outdoor Cinema
Dinner and a Movie on the Bay: The Sequel” continues with open-air screenings aboard the Inspiration vessel’s rooftop deck featuring...
03.21.21
American Queen Steamboat Company Christens the American Countess March 21, 2021
New Riverboat Received Bourbon Blessing in New Orleans Followed by Preview Cruise to Memphis
03.15.21
Washington D.C. Cruising Operations to Resume
Beginning March 19, guests will be welcomed back aboard for one-of-a-kind experience offerings this cherry blossom season
03.09.21
Alcatraz Cruises Announces Restart of Alcatraz Touring Operations
Beginning March 15, Alcatraz Cruises welcomes back guests with tours of the famed San Francisco landmark. Alcatraz Cellhouse to reopen for the first time in more than...
03.08.21
Hornblower Cruises and Events Names Tara Hippensteel National Director of Tourism
Hippensteel joins the company with more than 20 years of experience in both the domestic and international travel trade industry.
03.04.21
Floating Outdoor Cinema Experience Returns in 2021
The open-air screening series returns by popular demand aboard the Inspiration’s rooftop deck featuring Hollywood blockbusters with signature dining and cruising experience offerings

By The Numbers

200

Size of the fleet of owned and operated vessels under the Hornblower Group portfolio

33,000

Average number of Overnight Cruise guests annually

1.7

million
average number of Alcatraz Cruises passengers annually

2.4

million
average number of Niagara passengers annually

4.4

million
average number of Statue Cruises passengers annually

9.8

million
average number of Cruises & Events guests annually
RESPECT

Culture and Values

The RESPECT Service System reflects our company values and is supported by our operating principles, the Hornblower 12.

By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

At Hornblower, we value our crew members as much as our guests. Whether working on deck or in office, we share the same commitment that inspires us to create unforgettable memories every day for our guests and for each other.  Committed to creating amazing experiences? You might be just who we’re looking for!

Company Awards

Traveler Reader's Choice Awards 2020
Best Shore Excursions Award from 2012 to 2020
Travel Age West Wave Award in 2020