We Create Amazing
Experiences
We are Hornblower Group, a global leader in world-class experiences and transportation. There are two divisions that make up Hornblower Group – American Queen™ Steamboat Company and City Experiences™. Niagara Falls, Canada Niagara
Falls
City Experiences Learn More
The brand heritage of our organization dates back nearly 100 years, with the establishment of Boston Harbor Cruises in Massachusetts in 1926; on the west coast of the United States, Hornblower Group began in 1980. Across our growing portfolio, we have a long-standing history of expertise and innovation and have continually redefined the marine hospitality industry. Today, our footprint spans 111 countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services.
City Experiences
Our portfolio of water and land-based experiences including sub-brand City Cruises which offers dining, private events, and sightseeing.
Overnight Cruise
The American Queen™ Steamboat Company operates the overnight cruise division of Hornblower Group.
Ferry & Transportation
Offers specialized knowledge and expertise required to transport passengers, vehicles and other cargo safely across inland and coastal waterways. Operate NYC Ferry and multiple the municipal ferry services.
Seaward Services
Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels, is also a subsidiary of Hornblower Group, operating and maintaining U.S. Navy Ranges and port facilities, including local oil spill response.
Consulting & Services
Hornblower has a strategic advantage in providing maritime consulting backed by direct operational experience to drive efficiencies by providing turnkey solutions in coordinating consulting, planning, design/build and operations. Our consulting division works to assist municipalities and third parties in determining service feasibility, expansion and success through defining variables that underpin operational decisions and costs for our clients.
Anchor Ticketing
The robust operating system we created to power all our attractions is available for usage based on a per ticket fee structure.

Company Overview

  • Our footprint spans 111 countries and territories, and 125 U.S. cities
  • We designed and built the first hybrid ferry in the United States which reduces fuel consumption by 75%; it is part of Alcatraz City Cruises
  • City Ferry operates the first zero-emission, all-electric passenger/vehicle ferry in the U.S.
06.01.21
'Official Chicago Waterfront Experience' Launches
Three Celebrated Chicago Institutions Come Together for the First Time to Create the Official Chicago Waterfront Experience Combination Ticket Package.
05.03.21
The ‘American Queen Steamboat Company™ Announces June 14 Start for Almost Sold-out Pacific Northwest Season
The American Empress™, cruising the Columbia and Snake rivers, will resume operations beginning June 14, 2021.
04.27.21
The ‘Official San Diego Waterfront Experience’ Ticket Package Now Available
This Exclusive Ticket Package, Powered by Anchor™,Allows Discounted Access to Three Waterfront Attractions:City Cruises in San Diego, USS Midway Museum and Old Town Trolley Tours.
04.26.21
Celebrate Mother's Day on the water with a premier brunch cruise aboard City Cruises
Book an unforgettable experience atop a City Cruises vessel this year, featuring signature cocktails, specialty food offerings, and spectacular city views.
04.08.21
City Experiences Acquires Walks
City Experiences announced today it has closed on the acquisition of leading global tours and experiences provider, Walks.
04.06.21
Hornblower Group Announces Rebranded Portfolio of Offerings to 'City Experiences'
Hornblower Group, a global leader in world-class experiences and transportation, announced today the launch of City Experiences
03.26.21
April Film Selections Announced for San Diego Floating Outdoor Cinema
Dinner and a Movie on the Bay: The Sequel” continues with open-air screenings aboard the Inspiration vessel’s rooftop deck featuring...
03.21.21
American Queen Steamboat Company Christens the American Countess March 21, 2021
New Riverboat Received Bourbon Blessing in New Orleans Followed by Preview Cruise to Memphis
03.15.21
Washington D.C. Cruising Operations to Resume
Beginning March 19, guests will be welcomed back aboard for one-of-a-kind experience offerings this cherry blossom season
03.09.21
Alcatraz Cruises Announces Restart of Alcatraz Touring Operations
Beginning March 15, Alcatraz Cruises welcomes back guests with tours of the famed San Francisco landmark. Alcatraz Cellhouse to reopen for the first time in more than...
03.08.21
Hornblower Cruises and Events Names Tara Hippensteel National Director of Tourism
Hippensteel joins the company with more than 20 years of experience in both the domestic and international travel trade industry.
03.04.21
Floating Outdoor Cinema Experience Returns in 2021
The open-air screening series returns by popular demand aboard the Inspiration’s rooftop deck featuring Hollywood blockbusters with signature dining and cruising experience offerings

By The Numbers

200

Size of the fleet of owned and operated vessels under the Hornblower Group portfolio

33,000

Average number of Overnight Cruise guests annually

1.7

million
average number of Alcatraz Cruises passengers annually

2.4

million
average number of Niagara passengers annually

4.4

million
average number of Statue Cruises passengers annually

9.8

million
average number of Cruises & Events guests annually
RESPECT

Culture and Values

The RESPECT Service System reflects our company values and is supported by our operating principles, the Hornblower 12.

By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

At Hornblower, we value our crew members as much as our guests. Whether working on deck or in office, we share the same commitment that inspires us to create unforgettable memories every day for our guests and for each other.  Committed to creating amazing experiences? You might be just who we’re looking for!

Company Awards

Traveler Reader's Choice Awards 2020
Best Shore Excursions Award from 2012 to 2020
Travel Age West Wave Award in 2020