Business Units

City Experiences represents our portfolio of water and land-based experiences and includes sub-brands City Cruises and City Ferry.

City Experiences offers a range of experiences including Cruising Excursions and ShoreTrips shore excursions, partner-offered experiences, multi-port packages, and Walks sightseeing tours.

Dining, Sightseeing, & Private Events

City Cruises operates public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions. It creates unforgettable experiences across 22 destinations in the U.S., Canada and the UK.

City Cruises also operates cruises on behalf of the National Park Service and the Niagara Parks Commission. It currently holds service contracts to provide ferry service to:

  • Statue of Liberty National Monument and Ellis Island Immigration Museum in New York City
  • Alcatraz Island in San Francisco, California
  • Niagara Falls in Ontario, Canada


American Queen Voyages logo red paddle wheel and black text.

Overnight Cruises

American Queen Voyages, the leader in close to home encounter travel, offers the most varied and comprehensive portfolio of North American overnight itineraries and experiences, comprised of American Queen Voyages River, American Queen Voyages Lakes & Ocean and American Queen Voyages Expedition.

  • American Queen Voyages River is comprised of 4 riverboats and led by namesake U.S.-flagged American Queen®, the largest, most opulent riverboat in the world and sails the Mississippi, Ohio and Tennessee rivers.
  • American Queen Voyages Lakes & Ocean encompasses the brand’s voyages to Canada, the Great Lakes, New England and Eastern Seaboard and Mexico and the Yucatán Peninsula. American Queen Voyages Lakes & Ocean offers award-winning, small-ship cruising with immersive shore excursions and onboard programming.
  • American Queen Voyages Expedition launches the brand’s advance into expedition cruising. Comprised of newly built 186-passenger vessels, created for intimate access with an innovative X-Bow design, American Queen Voyages Expedition will operate all-inclusive cruises to Alaska on the Ocean Victory™ in 2022 and the Ocean Discoverer™ in 2023.


Ferry & Transportation

City Ferry offers specialized knowledge and expertise required to transport passengers, vehicles and other cargo safely across inland and coastal waterways. Current ferry routes include:

  • NYC Ferry, connecting Manhattan to the outer boroughs
  • Puerto Rico ferry system, with lines between Cataño and San Juan, and between Ceiba, Vieques and Culebra
  • Cross Bay Ferry, which connects the St. Pete Downtown Waterfront with Tampa’s downtown waterfront in Florida
  • Gee’s Bend Ferry, which runs between Camden and Gee’s Bend in Boykin, Alabama
  • Mobile Bay Ferry, which connects Dauphin Island with Mobile Point in Alabama
  • Oklahoma River Cruises, a sightseeing tour on the Oklahoma River in Oklahoma City, Oklahoma
  • Pensacola Bay Cruises, which operates between City of Pensacola, Pensacola Beach, and Fort Pickens in Florida
  • Pierce County Ferry, a passenger and vehicle ferry that connects Steilacoom, Ketron, and Anderson Island in Washington State
  • St. Johns River Ferry, which connects Mayport Village and Fort George Island in Jacksonville, Florida

Consulting & Services

Hornblower has a strategic advantage in providing maritime consulting backed by direct operational experience to drive efficiencies by providing turnkey solutions in coordinating consulting, planning, design/build and operations. Our consulting division works to assist municipalities and third parties in determining service feasibility, expansion and success through defining variables that underpin operational decisions and costs for our clients.


The robust operating system we created to power all our attractions is available for usage based on a per ticket fee structure.  Our software currently powers more than 17 million users per year, with real-time scanning, ticket booths, and channel management.  Schedule a demo with [email protected] to see what we can do to help